Welcome to dbxstore.com | FAQ

Shipping Information
We work closely with DHL,Fedex,UPS ,EMS and China Post Air Mail to ensure the cell phone repair parts can ship to the worldwide. Except some P.O. Boxes or APO/FPO military addresses due to the limitiations of our logistics services.





Q: How much is the shipping cost?
A: Most of the logistics companies calculate the freight fee according to the actual weight of the package(s),so the real shipping cost based upon the weight of the products you have purchased.
And each logistics company has a minimum shipping cost for the products less than 500g. DHL was highly recommended.Doubt the DHL cost too much?If you can accept the 15 days delivery time,the China Post Air Mail will your best choice.

Q: Do you provide free shipping?
A: Sorry, DBX-Store are currently unable to provide free shipping at this time, and the logistics  companies we ship through control the shipping charges.


Q: Why the postage is unusually high at sometimes?
A:  If your order contains the touch screen for iPad,the postage will high.Due to the large size and careful package for iPad touch screen.

Q: How long would it take to ship my order?
A: We need 1-2 days for preparation and detection on your order after the payment.After the products sent out,take the DHL for example: it will need 2-4 business days to complete delivery.

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